Vienna Symphonic Library Forum
Forum Statistics

194,022 users have contributed to 42,906 threads and 257,896 posts.

In the past 24 hours, we have 4 new thread(s), 16 new post(s) and 104 new user(s).

  1. Home
  2. Website
  3. Itemized Price list for Symphonic Cube not updated for my purchases

  • Itemized Price list for Symphonic Cube not updated for my purchases

    U
    U

    Itemized Price list for Symphonic Cube savings because I own most of the libraries is not showing in the price or in the itemized savings list.  The little (i)nformation button is not showing
  • PaulP
    VSL Team
    PaulP

    Hi umarekawaru, 

    Please contact us via support@vsl.co.at, best with a screenshot that shows you logged in (upper right corner). 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • cmC
    VSL Team
    cmC

    hello umarekawaru,
    having checked your registrations i notice you have registered all parts of the Symphonic Cube, so there is no Collection left to be complemented. subsequently no "Your Price" exists and no [ i ] button appears.
    hth, cm

    and remember: only a CRAY can run an endless loop in just three seconds.
  • U
    U

    Ah! yes. Thanks.

    When I look at the Super Package, I see the small info icon and I see what's missing. And the price is low,  inline with "completing" the package as opposed to buying another extra license. Maybe the site could make that more clear by making it explicit and in wording it that way?

    Thanks!