Vienna Symphonic Library Forum
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  • How long until License is in my account?

    I purchased the downloadable full version of the Synchron Steinway yesterday from Sweetwater Sound - located in the USA. I was hoping to use this library for a session this evening. I haven’t received a notification email other than the purchase receipt from Sweetwater. How long does it take for this library to show up in my VSL account? Thank you to anyone that can help shed some light on the wait time.

  • Welcome krismiller1982, 

    Sweetwater are usually ordering with us twice a day on a work day, so it shouldn't take too long. You might want to contact them to expedite your order. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL