Vienna Symphonic Library Forum
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  • LOST KEY

    Hi,

    I lost my USB key for Vienna Instruments and Vienna Ensemble. I checked the what -to-do thing on the site, but I'm afraid I don't understand because I can't even remember what the terms mean and the process I used to register everything. I am leaving for a tour TOMORROW and I need to figure out a way to use VSL on the road? 

    I had a purple USB thing that would allow me to use VSL, which I lost. Do I have to have another one of those mailed to me now? I can't remember how or where I got it in the first place. If I have an iLok, can I get the VSL license put onto that? Or do I have to physically have a special VSL dongle for the license.

    I hope I can figure this out! Thanks


  • Hello Charlie,

    I'm sorry to hear that you've lost your Vienna Key! Please email me under sales@vsl.co.at, so we could proceed in your case directly.

    Kind regards, Michael Hula

    VSL Support