Hello John!

I doesn't seem to me that you are missing something.
I would try to delete the follwoing Finale preference files:
username\Library\Preferences\com.makemusic.finale.fprf
username\Library\Preferences\com.makemusic.Finale.plist

The folder username\Library is hidden by default. To get access, go to the folder username. Then choose Go/Go to folder and enter “Library”.

I would backup these files somewhere else before deleting them, because you might loose some settings.

After removing the files, I would restart the computer and then let Finale rescan the plugins.

If this doesn't help, please let me know which OS you are using.

Best regards,
Andi

That did it, thank you!

That's good to read. Thanks for the feedback.
Best,
Andi

I am having the same problem, but renaming those files did not work. I am running Mojave, 10.14.5. I have installed the Synchron Special Editions 1 library, the synchron plugin and the synchron piano plugin.

When I opened Logic, it found the plugins right away. In Finale, I tried the rescan plugins but that did nothing.

Hello Thorny!

Can you send screenshots of the username\Library\Preferences folder after removing the Finale preference files and your available AU-Instruments list in Finale to support@vsl.co.at?

By the way: I recommend using Vienna Ensemble inside Finale. Did you install it yet?

https://www.vsl.co.at/en/Software_Installers

Best regards,

Andi

Hello Thorny!

Vienna Ensemble is our instrument host. You can load Synchron Player and Synchron Pianos inside Vienna Ensemble on different channels.

I would be interested to see a screenshot of your username\Library\Preferences folder after removing the Finale preference files and before opening Finale. Anyway, it seems from your description that you have not removed the files, but you have renamed them. I"m not sure if that is enough. Please remove them from the folder.

Best,
Andi

I thought I had tried to reboot after I moved the files, but I wasn't sure so I did it again. nothing seemed to have changed. I haven't tried to install the other plugin yet but I will. Sending screen shots now.

I installed Ensemble 6. I thought that could operate at a standalone or as a plugin, but I am not seeing it as a plugin in either Finale or Logic. I am seeing it as a standalone application.

I am now seeing Ensemble 6 inside both Logic and Finale. When I restarted my machine and restarted Logic it started working. Sorry for taking up space! I will go away and figure out how to use Ensemble now.

Hello Thorny!

Thanks for the update. I'm glad that it's working now.

Best,
Andi