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  4. [SOLVED] Holiday double discount doesn't seem to be working...

  • [SOLVED] Holiday double discount doesn't seem to be working...

    S
    S

    Hey all!  I have a question that hopefully has an answer...

    I just purchased three vouchers and received one for free.  According to the Holiday Special section of the News area of the website, using the free voucher(s) on a purchase of any of the Special Edition bundles results in a further savings of 100 euros, or 200 in the case of purchasing the complete bundle.  However, when I put one or more of the Special Edition bundles in my basket and then apply the vouchers, I don't see any further discount applied.  Am I understanding the discounts offered correctly, or are the vouchers not taking for some reason?

    Excited to jump into the world of VSL, double discount or not!
  • PaulP
    VSL Team
    PaulP

    Hello Samsonite, 

    I think this confusion is generated from the fact that we don't show the discount in the basket... You simply see the discounted price.

    For a comparison, you can see the regular price  on the respective product page. 

    Let  me know if I can help with any calculations: support@vsl.co.at 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S

    Paul,

    I recieved your e-mail, which cleared things up completely.  I must say, you set a personal record for fastest response from a company's support line, so all the blessings in the world upon you.  Thank you so much!