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  3. Synchron Series
  4. Synchronized Dimension Brass unstable
  • M
    M
    I reported a crash when I use the humanize feature with synchron-ized chamberstrings. I recognise what you described with synchronized dimension brass. A few notes are going well, and then a crash. Only in my case VEPro crashed.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Thanks for the reports. Please send crash reports and reproduction steps to support@vsl.co.at, we will look into it. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • E
    E
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    @nicola74 said:

    Hi everyone,

    I have just bought SYNCHRON-ized Dim. Brass I and II.
    My first impression is very positive, but I have encountered a problem.
    I made a my own preset of french Horn I and I tried to play a Little bit, but Cubase started to crash everytime after few notes.
    With Synchron percussion and strings is ok.
    The Synchron player is up to date.
    Does anyone have the same problem?

    I had the same issue with this product in combination with VEP, Cantabile and Cubase. Also, when I changed the settings of the Dim. Controller A to (e.g.) 80 plus the x-fade vel. to 1 both sliders were still moving in parallel motion, following the CC1 values apparently. This was before the crashing of course.

    I'll send my crashdumps asap.
  • N
    N
    I have already sent my dump file about Cubase's crash, we will see...
  • M
    M
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    @nicola74 said:

    Hi everyone,

    I have just bought SYNCHRON-ized Dim. Brass I and II.
    My first impression is very positive, but I have encountered a problem.
    I made a my own preset of french Horn I and I tried to play a Little bit, but Cubase started to crash everytime after few notes.
    With Synchron percussion and strings is ok.
    The Synchron player is up to date.
    Does anyone have the same problem?

     

    YES, same here with "SYNCHRON-ized BRASS Dimension I" in latest Cubase Pro 9.5 Version 9.5.40 ,but even much worse than your mentioned problems above.

    Whether it´s Synchronplayer that crashes the whole time out of nowhere or Cubase itself crashes. 

    It´s really hard for me to believe what i am telling you right now:

    In more than over 20 years! of my audio-pc-experience with all kinds of VST-Instruments in Cubase, i really have never experienced so many crashes in just a short of period of time - let´s say in one hour (roundabout 10 to 12 Crashes! )- like this ... EVER BEFORE! 

    Don´t get me wrong the quality of the brass samples, the articulations and instruments are really highest quality compared to other well known Brass libraries like Orchtools Brass, East West Hollywood Brass, Cinesamples Brass.

    But in this actual state the product is at the moment completely USELESS FOR ME. The CRASHES come out of nowhere. I always have to fear that my next action in Synchronplayer or Cubase leads to another CRASH.

    It´s so frustrating. I´ve lost so much precious time at this weekend because of this issues.

    I hope that the VSL-team will get to work soon on bugfixes.

    My Audio-PC-System is more than an average system as the following:

    - Intel Core I7 with 64 GB RAM

    - OS: WIN 10 (64-bit)

    - DAW: Cubase Pro 9.5

    - Soundcard: RME AIO 

    - Harddrives: 3x SSD (Samsung) 500 GB

    "SYNCHRON-ized BRASS Dimension I" is in my personal opinion probably one of the best brass-library you can get nowadays, but the functionality of the product right at this moment is a terrible desaster!"  
  • B
    B

    Hi Miles ( Avion),

    Please consider updating also Cubase to 9.5.41. It might be posible to reduce some of your trouble !
  • PaulP
    VSL Team
    PaulP

    Hello everybody, 

    Sorry to hear about those crashes, of course that's annoying and will be fixed asap.

    Please send us crash-reports and reproduction steps: support@vsl.co.at

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • M
    M
    Hi everybody, I just downloaded the last version of Synchron Player (placed on the site at 16:14 hr. today).I tested in this version the humanize feature with the chamberstrings (all sections) and I can report: as far as I can see, the problems have been solved! So thank you, team of VSL, in this you showed again your craftmanship and quick response! Great!
  • M
    M

    As MMKA just reported, the (just released) version 1301 corrects the issues we saw with 1295. We are very sorry for any inconvenience this caused.
  • M
    M
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    @Paul said:

    Hello everybody, 

    Sorry to hear about those crashes, of course that's annoying and will be fixed asap.

    Please send us crash-reports and reproduction steps: support@vsl.co.at

    Best, 
    Paul

    Hi Paul,

    Danke für Deine Rückmeldung. Werde vsl. erst morgen meine crashdumps Eurem VSL Support zukommen lassen können.

    Hoffe, Ihr werdet daraus schlau. Wäre echt super, wenn Ihr den Crash-bug zeitnah gefixt bekommt.

    Beste Grüße, MILES
  • N
    N
    Hi, Now it seems to work perfectly, thanks!!