Itchys comment is in fact a comment VSL should learn from. All technical hardware can broken/lost/stolen, so we are responsible for that, it's true enough!

But there is a "MyVSL" button top right on the homepage. Is that really "MY" what I have paid for? I have 16 licenses, just a small amount instead of pro-users, but wich costs are there for VSL? If they have to deactivate the sticks "numbers" just to generate new "numbers" for another stick... ok, I will pay maybe 50,00 Euros for that. 16 or 250 licenses, doesn't matter. I don't think they use a paper storage with all that informations about theirs customers. Otherwise it will be ok for the effort. But hey, they use computers and on that computer they can see our payment for the software we bought.

There are just a few companys outthere using this old methode. No one of them wants to get money for a retrieve so far I have verified... (expt. transfer from ilok to eLicenser and vice versa)

I'm with itchy (so pleasing to read his lines), or Gustar,  I will pay the VPP.

Next month.

But with protest and feeling a gun on my chest.

Michael

Ohhh.... now I could read about the plan to make a change to iLok / cloudservice...

So my post is old like yesterdays newspaper...

;-)

Michael

Sadly but since this post I agree there isn't a reply from VSL.

Is this topic so insignificant?

Hello everybody, 

This is still a significant topic and it has been discussed in many long threads, also in this forum.

Best regards,
Paul

Thank you, Paul!

Merry Christmas! :)

Great! thanks for sharing.

@Paul said:

Hello everybody, 

This is still a significant topic and it has been discussed in many long threads, also in this forum.

Best regards,
Paul

Well...it's nearly a year ago that an iLok - solution is on its way. I'm not a coder, but other companys are way faster in that matter... I can't understand what problems could stop that significant question! The protection plan is now dropped to 30,00 €, a sign, a light at the end of a tunnel... "step into the light..." 😉

I hope that VSL will give us the cloud and enfranchise us... "I need that USB-port for a new HD to buy more VSL products..."

Deal?

Best regards

Michael

Hi, 

A little more patience! Thanks 😊

Best, 
Paul

Hi everybody,

I just notice that my active Vienna Protection Plan was disabled even if its coverage period ends on October 2022. Is it part of the migration to ilok? Maybe I missed any communication regarding this point?

Eduardo

Hi Eduardo,

The VPP is not available anymore, that's correct.

Running VPPs will keep your eLicenser licenses safe.

Best,

Paul

The iLok ZeroDownTime site seem to be non-functional right now. In each step of the checkout process the screen has to be manually refreshed. Then at the end, the Place Order button is greyed out...

Hi Bill,

Works fine here... maybe just a hick-up? You can always contact iLok directly!

Best,
Paul

displaying active VPPs was hidden after the iLok switch - it is back again now
https://www.vsl.co.at/en/MyVSL/MyProtection_Plans

Thanks Paul.

FireFox was the issue. I tried with Edge and it worked fine

@Paul said:

Hi Eduardo, 

The VPP is not available anymore, that's correct. 

Running VPPs will keep your eLicenser licenses safe.

Best,

Paul

Thanks Paul for the clarification.

Eduardo

Hello Paul,

after a few weeks I want to thank you and your team for that brilliant implemented iLok - solution. I was a little annoying after the long period of time while you develop and design everything in that way we can use now.

And in fact it is so helpfull and - I have to admit - my storage in my computer is much more in order as it was before.

So thanks again, and please convey my greetings to your prosperous team!

Michael

Hi Michael, 

Thanks for your kind words, I'll gladly pass them on!

Best,
Paul