@Paul said:

Hello Matthieu, 

I'm sorry to hear that.

Also, you're missing out on a great sample player. 

Best, 
Paul

But is he missing also great library? What I'm basically saying is: did you address the issues that were pointed out to you on forums etc.?

For now I feel like an early adopter who recieved MVP. Early adopters are more forgiving in nature, but only because in the end they hope for great product. Hence lots of sometimes nicer, sometimes not very nice feedback on this forum, Vi-Control etc.

If Synchron Strings will turn out to be great (they are not for now, basically nothing was re-invented there) - we're cool with a bit of hard feelings. But if you're basically repackaging the same thing to more shiny package after 7 months... Well, probably nothing big will happen to be honest. Just more hate and dissapointment online.

So:

- did you re-edit or re-record legato patches taking that you've got your own scoring stage? 

- what about too much attack on sustains?

- are you planning to add some actual new content with release of Synchron Player for SS I? Because I've seen phrase "new content" few times here and it may be confusing

Anyway I think it's time to stop being so secretive and tell us what you've got there. Because, I'm not gonna lie, I'm pissed. But trying to behave 😉

@Paul said:

Thanks again for your patience!

@Paul said:

Thanks again for your patience!

I hear you. I could also be interested in a return and refund at this stage. I too was an early adopter with SS 1 and I'm not at all sure that the legatos will finally deliver, even with the SY Player.....?

@LAJ said:

Paul wrote „next week“ ...

If the new player is a game changer and they're planning to release it next week, then they woud have put up new audio demos by now.

The fact they haven't means we'll see no improvement in quality with the new player.

Sadly, the only improvements will probably be only usability over VI Pro.

Just quick note:

Very optimistic post by LAJ (this guy has real strenght which I - unfortunately - doesn't share! ;D ) doesn't repeal questions asked above, so I would like to get answer to them. Thanks!

@Paul said:

Thanks again for your patience!

@Spoilsman said:

a refund should be offered.

I already asked this to support. The answer was no.

@Spoilsman said:

a refund should be offered.

@Spoilsman said:

a refund should be offered.

Well, actually I'm against that "customer is always right" proverb. It's dumb and very often untrue. Fyi, I worked with customers for long time, long time ago (in a galaxy far, far away). I much more prefer "be fair with customer".

The player is simply not finished yet.  It is  about to be released.   Nobody has been cheated.  The reason for releasing the previous version of Synchron is because it is also compatible with VI.  So it wasn't intended only for the player which was still being worked on. 

The equipment being created by VSL is incredibly complex and takes more time or less time, depending on how well it goes.  But VSL has always been very fair to its customers.  The player simply took some more time to get perfected and ready for release.  

Hi Paul thanks 4 answering..

I did reinstalt the string fx I library and reinstalt the synchron player.

By starting the synchron player on Cubase 9.5 ->

A Serious problem has occurred. Save your Project under another Name and restart Cubase9.5.exe

I uninstalt this player until VSL have fixed it.

Stability first.

So unless I'm mistaken the reason for the previous release of Synchron Strings I was to allow it to be used outside of the Player in VI/VE and there was no reason to delay that version.  This is good because not only do you get the Player version coming up now, but also the version that allows you to integrate VI with it - essential if you want to use other instruments not yet sampled for Synchron (or never to be in the case of the more unusual ones).   

I've been reading these posts and am rather concerned with the complaints about the legato.

I decided to listen to some demos and videos showcasing Synchron Strings legato, and personally I don't hear anything wrong, but what would I know? I'm not a string player, and I'm assuming that the people who say the legato is bad know much more about legato string playing than I do.

I do know that legato and slurring is not the same thing, so I wasn't expecting the legato to be perfectly smooth, but considering I plan to invest in VSL when I'm employed, this is worrying.

Hi TheAmateurMusician, 

Thanks for writing.

Reproducing connected notes for legato, repetitions, runs and trills has always been a tricky endavour, and there are many approaches available since we started recording all note connections within an octave up and down from each note in the range of an instrument and then reproducing this note connection with the Performance Tool in 2003. 

It is obviously also a very emotional topic, which shows how passionate musicians are about their tools and their profession. We see nothing wrong with that. 

There will always be different opinions on literally every product on the market, and there will always be room for improvement, no doubt.

With the Synchron Series, we are starting a new approach, with a new player and multiple mics at your disposal, resulting in a great mix out-of the-box. And: at a great price. 

I'd say: Listen to the demos and the videos and make your decision based on what you hear.

And bear in mind: There will be more. We have been recording samples since 2001, every day, every week. That's what we do. 

Best, 
Paul

@TheAmateurMuscian said:

I do know that legato and slurring is not the same thing, so I wasn't expecting the legato to be perfectly smooth, but considering I plan to invest in VSL when I'm employed, this is worrying.

Hey, if this is something that could help you, here are 3 legato lines - first is performed with one of competitors library, second are Synchrons, standard vibrato patch (mix), third are also Synchrons, but patch is lyrical vibrato (mix), normal legato. None of them sound good, but it's because there is no CC data - to show pure transitions without any additional processing.

https://www.dropbox.com/s/b5fw1ihqtq9838l/legatos.mp3?dl=0

Anyway, being at your place I'd wait for release of Synchron Player for Strings I and for more reviews.

Hi Piotr Katzpersky,

Thanks for the demos.

Well, initially, I thought the first demo (the competitor) had the smoothest legato which caused me concern, but then I realised the second and third demos (the Synchron Strings) were rather louder, which would likely affect the transition from one note to the next.

Also, on further inspection I discovered that the first demo wasn't completely smooth either. It's faint, but I can tell when one note ends and another begins. This is also true for the Synchron Strings demos, but since they're louder it's more obvious, which is probably what led me to think the first demo was smoothest at first.

So in the end, it's difficult to judge.

@Paul said:

Thanks again for your patience!

You should say : "thanks again, dear silly cash providers, to be treated with disrespect since six months"

Releasing 2 new products with Synchron player (CFX and SFX Strings) before releasing the Synchron Player for the Strings I or Percussion I is just insulting.

Personally my trust in VSL is totally broken : I will even not try the Synchron Player if it releases finally one day, and I'm selling all my Synchron products.

Agreed. This complete ignorant behavior is simply insulting. 

Last Library from VSL for me too.

Not the last library for professionals.  VSL is always first on the list of must-haves.   

Synchron Player simply took more time to get ready. There was no "insult."  Synchron is new technology, which everyone knows has delays and/or improvements as things progress.  VSL has a great track record for giving their customers the best products in sampling, and they are certainly not abandoning that with their Synchron series.

William Kersten

www.williamkersten.com