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  • VEPro 6 Crashing during basic operation

    mantrumM
    mantrumM

    Hi,

    I have been exploring VEPro 6 to expand my knowledge of it - and I have found a repeatable crash.

    I am on a Mac using OSX 10.13.2m Cubase Pro 9.5.10 Build 79 and VEPro 6.0.16751. The iMac is a iMac 5k Late 2015 i7 with 24gb RAM and 1TB internal flash. iStat Pro showing lots of Ram and CPU free.

    I am running VEPro Server 64 bit on the same machine. 

    I was playng around with unpreserved instances, to get a better understanding of how they work, when I found the following:

    I created a single instance ine VEPro via the Cubase plug-in and selected new.

    In this instance I created two instrument plug-ins. One is Kontakt 5.7.3 and the other Pianoteq Stage 6.0.3  

    This instance is de-coupled from the daw. If I then close the Cubase project, the instance disappears from VEPro - as it should. However, VEPro will then immediately crash after any attempt to open another instance, or even just by clicking on it's window.

    This happens without fail every single time.

    I have only two instruments in the instance, and they do re-open as they should if I restart VEPro - but I havent tested with more instruments.

    Mike
  • PaulP
    VSL Team
    PaulP

    Hi Mike, 

    Please send the crash report to support@vsl.co.at, we will take a look. 

    Are you using the latest versions of Kontakt and Pianoteq? Which version of VE Pro 6?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • mantrumM
    mantrumM

    Hi Paul,

    Thanks for your response. I will send the crash log over shortly - but I gave all the version numbers in my post above, and both Pianotec and Kontakt are the latest version according to the Moddart Website and Native Access.

    Thank you for such a quick reply.

     

    Mike.