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  4. VEP 6 freezes if not used for a some hours

  • VEP 6 freezes if not used for a some hours

    M
    M

    Hi,

    is it normal that VEP 6 freezes if the PC is not used for a few hours? I don´t know exactly how many hours it takes until it happens, but usually every day I go to work and start to play in Cubase, VEP6 freezes. Should I rather turn when I´m done for the day?

    It's on a slave PC, with Windows 10, i7 kaby lake 7700k, 64 GB RAM. 
  • PaulP
    VSL Team
    PaulP

    Hi McArnes, 

    Did you check if there are no "sleep" settings on your system?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

    Yes, sleep mode is turned off and power settings are set to high. Though the screen is set to turn off after 15 minutes. Could that be it?
  • PaulP
    VSL Team
    PaulP

    Hi, 

    I really don't think so. Did you try to keep your VE PRO instances preserved, close Cubase and connect the next day?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support