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  4. VE PRO 6.0.16502 + 6.0.16419 slow to show instances in Plug-in window

  • VE PRO 6.0.16502 + 6.0.16419 slow to show instances in Plug-in window

    S
    S

    Hi guys,

    I have been running some tests and noticed that in Logic Pro X 10.3.2 and Ableton Live 9.7.5 this is an issue.

    Version 6.0.16178 has no issues regarding this.

    Systems running macOS 10.12.6

    I thought it was a networking issue, but noticed that previous revisions did not suffer from this

    I can supply logs if you would like

    Regards

    Christopher
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Christopher, 

    Please send the details to support@vsl.co.at, and include a few numbers, just so we are on the same page regarding the meaning of "slow" 😉

    Thanks, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S
    last edited
    last edited

    @Paul said:

    Hi Christopher, 

    Please send the details to support@vsl.co.at, and include a few numbers, just so we are on the same page regarding the meaning of "slow" 😉

    Thanks, 
    Paul

    So you would like a report from myself about this?
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Christopher, 

    Well, a few pointers like your used hardware and real time measurements to compare will definitely help. 

    Your network settings are also crucial (static IPs, switch, router...)

    Would you please please *with sugar on top* provide such information? 😊

    Thanks!!

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S
    last edited
    last edited

    @Paul said:

    Hi Christopher, 

    Well, a few pointers like your used hardware and real time measurements to compare will definitely help. 

    Your network settings are also crucial (static IPs, switch, router...)

    Would you please please *with sugar on top* provide such information? 😊

    Thanks!!

    Paul

    HAHA

    You are a joker man 😛 

    I am sending this over now 😝

     

    I attached the videos here as I tried to send them via email (even though they were below the quota) but I still got an postmaster report telling me the email failed to send

    So they are below...

    VE_Pro_6.0.16502_bugs.mov-1696337414372-p3dt4.movVE_Pro_6.0.16419_bugs.mov-1696337414372-q24tw.movVE_Pro_6.0.16178_Faster_Connection.mov-1696337414372-jxn1p.mov
  • marnixM
    VSL Team
    marnixM

    Hi Christopher,

    I must confirm your findings - thanks for reporting!

    Our developers will look into this as soon as possible!

    Best, Marnix
  • S
    S
    last edited
    last edited

    @marnix said:

    Hi Christopher,

    I must confirm your findings - thanks for reporting!

    Our developers will look into this as soon as possible!

    Best, Marnix

    Any update on your findings?

    Thanks

    Christopher
  • PaulP
    VSL Team
    PaulP

    Hi Christopher, 

    Thanks for your detailed report, it helped a lot!

    Our software developers are currently fully focussed on Synchron Player and are planning a sprint for VE PRO once the Synchron Player is released. 

    Thanks for your patience!

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S

    Slow to show conections in Plugin Window

    I have downloaded the latest version of VE PRO 6.0.16778 and noticed this same issue with the slow connection for showing instances on network locations is once again back and even worse in fact :/

    I was going to start a new thread, but since this is a related incident I wanted to make it clear it is something still ongoing:

    Specs Mac Pro 12-Core 2012

    macOS Sierra 10.12.6

    Logic Pro 10.3.3 and Ableton Live 9.7.5

    Vienna Ensemble Pro 6.0.16778