@Paul said:

Hi Eptesicus, 

Please contact us directly, we will look at your situation in detail and do our best to offer you a solution.

Best, 
Paul

Hi Paul.

It is very good, that you indicated to take care for Eptesicus very understandable request 👍

But I hope you know that this is obviously no privat problem of Eptesicus, but the same problem for all who purchased the early bird offer before VSL launched their current Voucher-offer.

I confess if I would have known that the Synchron-Strings would be still available in their earlybird-pricing in December (where you already last year have had a similar voucher-offer) and not already released in November as announced I obviously would of course likewise have waited, what I just didn't since I thought the regularpricing would be even with Vouchers more expensive than the early bird offer.

Eptesicus has absolutly right, that the most faithful VSL-Customers who dared to pay for something they just believe to be good are now in a very unlucky situation..

The easiest way to come along will presumably be, to spend all who buyed that early bird Synchron Strings already in November one 100€ Voucher and everybody will be satisfied.

Or would you prefer, that all Synchron-Strings-Earlybirds would "contact you directly" that would be also OK.

I hope this might help to find a solution for all who are now in the same situation like Eptesicus.

best

Steffen

Hi again everybody,

As I said: Please contact us :)

Best, 
Paul 

@Paul said:

Hi again everybody,

As I said: Please contact us 😊

Best, 
Paul 

Is an PM in the VSL-Frum enough or do you need an E-Mail to your VSL-support ?

@daviddln said:

Nobody forced you to purchase the product in november. You could have waited for the very end of the Early Bird offer to get it. We're lucky enough to get promotions every month and as matthieu.lechowski said, it's part of the game. You're ridiculous.

As often, we see rudeness as the faithful companion of anti-intellectualism.

Hi everybody, 

Please contact us at support@vsl.co.at, this will accelerate the process and also open a ticket in our support system. 

Thanks, 
Paul

@daviddln said:

Nobody forced you to purchase the product in november. You could have waited for the very end of the Early Bird offer to get it. We're lucky enough to get promotions every month and as matthieu.lechowski said, it's part of the game. You're ridiculous.

@fahl5 said:

But I hope you know that this is obviously no privat problem of Eptesicus, but the same problem for all who purchased the early bird offer before VSL launched their current Voucher-offer...The easiest way to come along will presumably be, to spend all who buyed that early bird Synchron Strings already in November one 100€ Voucher and everybody will be satisfied. I hope this might help to find a solution for all..."

I've never got a refund or credit because FedEx for a late package or some packages coming later than others. Why, you ask? Because I never sought one. I guess I'm really weird for not wanting free stuff every time someone else makes a mistake. Personally, I don't want VSL giving every customer a whopping 25% of the standard library price. For one, I've never got 25% off a sofa that was delivered a day late. But far more importantly, I'd rather see your 100€ complaint go to developing more samples. Don't punish me because you're an impatient sno.... enthusiastic about samples. 😉 You paid for something. You deserve to get it. That's fair. But it coming late doesn't entitle you to a free gift basket or a new car... especially if that comes at a cost that others will be affected by via inhibiting future development. I think 3% is a more reasonable compenation, if any has to be given.

I'll fully admit that I've been an impatient snob, sample enthusiast, jerk, friend, and everything else on here. I don't have any gripe with you personally. But if you get Synchron for 100€ less than I will, then you're the one taking something from me in my book.

For some reason I Feel like this just turned into a Marx debate. 😉

-Sean

@daviddln said:

Nobody forced you to purchase the product in november. You could have waited for the very end of the Early Bird offer to get it. We're lucky enough to get promotions every month and as matthieu.lechowski said, it's part of the game. You're ridiculous.

As often, we see rudeness as the faithful companion of anti-intellectualism.

I think rudeness also applies to people who get a 30% discount but who are unhappy with it and always beg for more.

@daviddln said:

I think rudeness also applies to people who get a 30% discount but who are unhappy with it and always beg for more.

It doesn't matter what you think, fact is that you chose to insult a stranger after proving to have completely missed the point he was making - by sheer wilful ignorance or just insufficient intellectual capacity, whatever.

I hope everyone who acquired the earliest of early birds will be satisfied with VSL reconciliation treatment :)

And with that optimistic thought I'd like to dive into details. RAM! How much RAM whole Synchron Strings will be needing? Does Synchron player will have some RAM saving feature? Direct from SSD streaming or things like that? I have only 16GB... If you are doing something like that please share that info, this would probably make me buy vouchers ;)

Thanks in advance for any info in that matter.

.
Actually, I do use other libraries such as Berlin Strings, Spitfire Audio Chamber Strings/Symphonic Strings and only reason I ever used anyone else was too much better legato script, short note attacks and huge detail sampled short/long articulations, etc. You didn't just take user feedback seriously.

Have you made decision yet on any usefull articulations as bellow ?

Legato Slurred, Expressive
Legato Agile
Legato Fingered
Ostinato Arpeggio Legato slow/fast

Spiccatissimo
Spiccato
Spiccato Exposed
Staccato
Staccato Bold
Martele FFF
Portato Short
Portato Long
Repetitions slow/fast
Blurred Spiccato
Blurred Staccato
Blurred Portato

Flageolet Sustain
Sustain Soft
Sustain Immediate
Sustain Accented
Sustain Expressive Dyn (Short expr.)
Sustain Expressive Dyn (Long expr.)

Sul Ponticello Leg
Sul Ponticello Tremolo
Sul Ponticello Tremolo Accented
Sul Ponticello Staccato
Sul Ponticello Sustain
Sul Tasto Legato
Sul Tasto Portato Short
Sul Tasto Portato Long
Sul Tasto Sustain Immediate
Sul Tasto Sustain Soft
Sul Tasto Tremolo

@daviddln said:

Nobody forced you to purchase the product in november. You could have waited for the very end of the Early Bird offer to get it. We're lucky enough to get promotions every month and as matthieu.lechowski said, it's part of the game. You're ridiculous.

As often, we see rudeness as the faithful companion of anti-intellectualism.

I think rudeness also applies to people who get a 30% discount but who are unhappy with it and always beg for more.

Who is begging for more? This is a discount that VSL themsleves have introduced and are advertising everywhere, both on their own site and from authorised retailers.

No one made VSL do this, other than VSL themselves. I suspect this was never the plan (ie they thought this would been released , with the early bird offer ended before the December voucher offer) . I suspect that due to the delay, it has now created this slightly awkward situation whereby those that pre-ordered first have ended up paying 100 euro/dollars more.

@HSM1 said:

.
Actually, I do use other libraries such as Berlin Strings, Spitfire Audio Chamber Strings/Symphonic Strings and only reason I ever used anyone else was too much better legato script, short note attacks and huge detail sampled short/long articulations, etc. You didn't just take user feedback seriously.

Have you made decision yet on any usefull articulations as bellow ?

Legato Slurred, Expressive
Legato Agile
Legato Fingered
Ostinato Arpeggio Legato slow/fast

Spiccatissimo
Spiccato
Spiccato Exposed
Staccato
Staccato Bold
Martele FFF
Portato Short
Portato Long
Repetitions slow/fast
Blurred Spiccato
Blurred Staccato
Blurred Portato

Flageolet Sustain
Sustain Soft
Sustain Immediate
Sustain Accented
Sustain Expressive Dyn (Short expr.)
Sustain Expressive Dyn (Long expr.)

Sul Ponticello Leg
Sul Ponticello Tremolo
Sul Ponticello Tremolo Accented
Sul Ponticello Staccato
Sul Ponticello Sustain
Sul Tasto Legato
Sul Tasto Portato Short
Sul Tasto Portato Long
Sul Tasto Sustain Immediate
Sul Tasto Sustain Soft
Sul Tasto Tremolo

Just wait for Synchron-Strings II to have most of the Articulations covered. Synchron-Strings I is of course the basic set.

However it even seems to me that each of the Articulations in Synchron-Strings I has much more "under the hood" that the simple "list" of single artticulations is no longer the right reference to compare.

@HSM1 said:

.
Actually, I do use other libraries such as Berlin Strings, Spitfire Audio Chamber Strings/Symphonic Strings and only reason I ever used anyone else was too much better legato script, short note attacks and huge detail sampled short/long articulations, etc. You didn't just take user feedback seriously.

Have you made decision yet on any usefull articulations as bellow ?

Legato Slurred, Expressive
Legato Agile
Legato Fingered
Ostinato Arpeggio Legato slow/fast

Spiccatissimo
Spiccato
Spiccato Exposed
Staccato
Staccato Bold
Martele FFF
Portato Short
Portato Long
Repetitions slow/fast
Blurred Spiccato
Blurred Staccato
Blurred Portato

Flageolet Sustain
Sustain Soft
Sustain Immediate
Sustain Accented
Sustain Expressive Dyn (Short expr.)
Sustain Expressive Dyn (Long expr.)

Sul Ponticello Leg
Sul Ponticello Tremolo
Sul Ponticello Tremolo Accented
Sul Ponticello Staccato
Sul Ponticello Sustain
Sul Tasto Legato
Sul Tasto Portato Short
Sul Tasto Portato Long
Sul Tasto Sustain Immediate
Sul Tasto Sustain Soft
Sul Tasto Tremolo

Just wait for Synchron-Strings II to have most of the Articulations covered. Synchron-Strings I is of course the basic set.

However it even seems to me that each of the Articulations in Synchron-Strings I has much more "under the hood" that the simple "list" of single artticulations is no longer the right reference to compare.

Hopefully in the near future 2025 or 2027, Synchron-Strings version VI probably!

@HSM1

I think VSL has one of the best legatos out there. The "problem" is only to set up a matrix which is very time-consuming. But I like and appreciate it, and for me it has so many advantages compared to other libraries. When you buy a non-VSL library, you have a fixed articulation mapping.

I do not own any other library (apart from Composer Cloud X), but I watched many review videos only to understand how articulations in other libraries are mapped. In VI (Pro) you can do everything, you can set up your own behaviours via crossfading, speed or velocity. Endless possibilites, this is far superior to everything else in my opinion.

Orchestral Strings has, in fact, nearly all the articulations you mentioned in your post. You can "copy" each (!) while combining patches. And the best thing is probably the performance trills, so you do not need to switch to a trill articulation. I miss that in other libraries, some have very bad fast legatos as well.

I hope there will be a kind of performance trills in the Synchron Series.

There is a new demo on Guy Bacos's website called "The Hatchling" which is written for strings. Maybe the Synchron Strings I ?

I keep seeing posts asking about articulations that are literally already listed on the page...

Slurred legato is there.

Fast legato is there.

The fast legato has 6 variations - that makes it also work as a performance trill. That was the whole point of performance trills; many different legato transitions so you don't get machine gunning on trills.

@daviddln said:

There is a new demo on Guy Bacos's website called "The Hatchling" which is written for strings. Maybe the Synchron Strings I ?

Clever.

Now offline. 

@HSM1 said:

.
Actually, I do use other libraries such as Berlin Strings, Spitfire Audio Chamber Strings/Symphonic Strings and only reason I ever used anyone else was too much better legato script, short note attacks and huge detail sampled short/long articulations, etc. You didn't just take user feedback seriously.

Have you made decision yet on any usefull articulations as bellow ?

Legato Slurred, Expressive
Legato Agile
Legato Fingered
Ostinato Arpeggio Legato slow/fast

Spiccatissimo
Spiccato
Spiccato Exposed
Staccato
Staccato Bold
Martele FFF
Portato Short
Portato Long
Repetitions slow/fast
Blurred Spiccato
Blurred Staccato
Blurred Portato

Flageolet Sustain
Sustain Soft
Sustain Immediate
Sustain Accented
Sustain Expressive Dyn (Short expr.)
Sustain Expressive Dyn (Long expr.)

Sul Ponticello Leg
Sul Ponticello Tremolo
Sul Ponticello Tremolo Accented
Sul Ponticello Staccato
Sul Ponticello Sustain
Sul Tasto Legato
Sul Tasto Portato Short
Sul Tasto Portato Long
Sul Tasto Sustain Immediate
Sul Tasto Sustain Soft
Sul Tasto Tremolo

Just wait for Synchron-Strings II to have most of the Articulations covered. Synchron-Strings I is of course the basic set.

However it even seems to me that each of the Articulations in Synchron-Strings I has much more "under the hood" that the simple "list" of single artticulations is no longer the right reference to compare.

Hopefully in the near future 2025 or 2027, Synchron-Strings version VI probably!

Whoah!  I'm impressed.  This guy got a list of articulations from his "Beginning Orchestration" book.