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  3. Download manager crashes very often

  • Download manager crashes very often

    A
    A

    Hi,

     

    The download manager crashes very often. Looks not normal. Is it because I download the samples to my external SSD drive?
  • PaulP
    VSL Team
    PaulP

    Hi Arnold, 

    That's unusual. 

    Which OS, which Download Manager version, which Download File, which Download Speed?

    Do you want to send a crash report to support@vsl.co.at?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • A
    A

    Hi Paul,

    Downloadspeed etc. are not visible. My OS is stated as my signature. I just managed to download 2 libraries. Basses and Brass. [edit] and I get no crash reports too . . .

    Image
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Arnold,

    Shouldn't be like that, but maybe that latest version, optimized for High Sierra, is not ideal for OS X 10.9.5, so maybe you get better results when you use the older Download Manager available in the Software Archive.

    What happens when it crashes?

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support