Dear CM,
After a few more time with the eLicenser, I have to admit that I have problems with it. Since I upgraded to Sierra, the key is not recognized, or gives error messages, about one in three times I try to use a VSL product. The eLicenser Control Center is updated, as are VI PRO and MIR PRO software. As far as I can say, my system is working fine (and I'm using it for publishing and music 14/24h a day).
When an error message (see below) appears, I follow the instructions in Steinberg's troubleshooting site.
- The software is up to date. I've not had the courage to run a Maintenance routine, since I fear it may damage the contained data, with the risk of losing my licences.
- I restart my computer, when nothing else works. It works, but it is a hassle to reboot the computer so often (having to reboot my Macs is something that didn't happen for decades).
- The key was plugged to several different ports. It seems to make no difference whichever I use. At the moment, it is attached to the one with devices drawing no current from USB.
The issues happen randomly, and I can't find a recurring pattern. My main audio interface is a Steinberg one, so it would be interesting to discover there is an issue between its driver and the Steinberg eLicenser driver. My DAW software is Logic.
For years I've sadly avoided VSL products, because of the protection key, as any other products with a protection key. I lately was convinced to buy it, due to its inherent quality. Had I known I had spent half my time devoted to music troubleshooting protection keys, I would have purchasen a new acoustic piano.
Paolo