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  4. VEP 6 PRO NEW Update Logic Crash

  • VEP 6 PRO NEW Update Logic Crash

    Y
    Y 
    It's not just me, is it?
  • S
    S

    I have Windows 7 x64.  Though Cubase does not crash, VEP does when it hits the 4gig of ram mark.  

    Something is not right.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Thanks for the information. 

    Please send your crash dump files directly to support@vsl.co.at, so that we can look into this!

    You can find those files here:
    C:\Users\YOURUSERNAME\AppData\Roaming\VSL\Vienna Ensemble Pro\crashdumps\app

    (this folder is a hidden system folder, make sure that you see it: Organize => Folder and Search Options => "View" Tab)

    For Logic and OS X, please copy the crash report you get and paste it in a text-file. 

    The more information you add, the better!

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • Y
    Y

    Hello, new update crash with logicpro X.

    Random crash after loading banks.

    Never happen with the previous VEP

    Crash if the computer go to sleep.

    Thanks.
  • PaulP
    VSL Team
    PaulP

    Hello yvesrecording, 

    As always, please send the crash report to support@vsl.co.at, with a short description about the involved factors (OS, software versions, steps to reproduce), and we will look into it!

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • G
    G

    Same here. It was working for a while, than VE-Pro crashed. From this point on, I was not able to load this project anymore and I´m afraid it´ll happen with other songs too !!!

    I can load the Meta-Frame by it´s own and I can load the Logic song without VE-Pro. But when Logic tries to connect to the Meta-Frame, VE-Pro crashes. I´ll send the crash report !! This is very urgent, because I need to finish  15 songs this month.