Error Installing Vienna Imperial

[nco62292]

Hello, I'm a new VSL user and am having difficulties installing vienna imperial after finishing the download into vienna download manager.  I checked the remaining amount of storage in my pc and i have more than enough gb left...any advice? 

[Paul]

Hi, 

Do you get an error message? What does not work /where are you stuck?

Best, 
Paul

[nco62292]

Hi Paul, it says: Error Cannot install files to the following location:

/Library/Application Support/Vienna Imperial/Vienna Imperial Content

[Paul]

Hi, 

So what happens if you choose a different location? 

Best, 
Paul

[nco62292]

Selected a different folder in VSL and that did the trick, 

Thanks Paul!

[nco62292]

Unfortunately after the installation, the file does not install cleanly as a .vsldownload file like my other instruments and is not usable...any other advice?

[Paul]

Hi, 

a *.vsldownload file is only a small file for the Download Manager, the actual sample data is installed as *.dat files. 
What do you mean by "not usable"?

Can you post a screenshot of the installed data, and also of your Directory Manager, please?

Best, 
Paul

[nco62292]

The Vienna Imperal player installed and now the sound file works through that program so I guess the issue's solved

[Paul]

Thanks for the update, that's good to hear!