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    I just got a 500 GB SSD drive. I've put all my Dimensions instruments and Appassionata instruments on that drive. I've updated the location of the files in the Directory Manager. What setting is recommended in "Preload Size"? Some of my instruments are on a fast (7500 RPM) hard drive and some are on the SSD. Does this affect the way I set things in the Directory Manager Preload?

    Thanks

    Paul R

    @Paul said:

    Hi, 

    "Streaming samples" means that a certain part of the sample is loaded into RAM, and after this small part has been played, the rest is streamed from your harddrive. 

    As SSD drives have a much faster access time, you can minimze this Pre-Load value accordingly, and load a shorter part of the sample into RAM. This works great with VI PRO. 

    For VSL samples, this means that you can also load up to 10 times MORE samples with SSD drives, in comparison with "normal" fast drives. 

    You can find this "Preload Size" setting in the Directory Manager, once you have installed VI PRO. 

    Best, 
    Paul


  • Sounds like you have things working nicely.

    I still have problems with load times and slow response in VEP 6 to the point where I think the software has crashed. In any event it stalls.

    Some of my libraries reside on one RAID hard drive ( 4TB, 7500 RPM).

    The rest (Dimension libraries and Appassionata libraries) are on a 500 GB external SSD. Both are connected to a MacBook Pro with 16 GB RAM, and with a 2.2 GHz Intel core i7 processor.

    My test case is to load up Jay Bacal's rendering of Alan Silvestrie's music from Cast Away. There are a couple of woodwinds and a full DImension string section. When I open the Server Project (.vesp) provided by Jay, VEP 6 software bogs down around 37% of the load and there appears to a problem with memory. My cursor becomes very slow to respond, and I eventually force VEP to quit as it stops responding.

    I've lowered the Preload Settings in te Directory manager for the SSD drive instruments. No difference.

    I should also mention that when I restart the Directory Manager, the preload settings are sometimes back to Default and I have to load the new preset (lower preload settings). On other occasions the Directory Manager opens and I see the preload settings in the right hand column where I expect to see them.

    So that's my story. Any suggestions would be appreciated. Maybe the problem is my computer, and not the drives.


  • Hi Paul,

    I´d try loading a big preset like the Violin Solo Preset Level 2, with different Preload Settings, and then see how low you can go with your setup (play a few notes). 

    The Directory Manager shouldn´t lose the Preload Settings, though. Can you find out in which cases this happens?

    Best,
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • Hi Paul

    The pre-load buffer size is not anymore saved on my MacPro and on my Macbook Pro

    So when I load my big templates it stop loading a 90% and I have 4 GB of VM

    any idea ?

     

    Best

     

    Cyril


  • I've just added a 500 GB external SSD drive to my setup. Now I have my VSL instruments split between this and a 4TB RAID hard drive (7500 rpm). I elected to put my Dimension libraries on the SSD, the rest of my instruments are on the RAID. Both drives are connected by THUNDERBOLT to a MacBook Pro that has 16 GB of RAM and a 2.2 Ghz Intel core i7 processor. I thought I had enough speed and memory to work trouble free, and yet... Oh, and yes I have lowered the preload settings in the directory manager and updated the location of my files. As a test case, I have tried loading up Jay Bacal's rendering of Alan Silvestri's Cast Away music from the film Cast Away final credits. All goes well with opening Jay's vesp. file in VEP 6. The, things start to get slow and eventually stop. VEP shows the project file as 37% loaded and stalls. There is no discernible difference in speed since adding the SSD by the way. So, I'm stuck. Does this stall or crash happen in VEP because of my computer setup? Surely my drives are rast enough. I am using Digital Performe 9 and my operating system is SIERRA on this laptop. Any advice? Is there some setting or configuration preference I've missed? All help will be appreciated greatly. Paul R

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    Thanks, Paul

    I'm doing tests re Preload settings as you suggest.

    The Directory Manager does not preserve the Preload Settings however. I have tried repeatedly and every time I launch the Directory Manager, the Preload column is blank for all libraries. Can you suggest something else to try?

    Thanks

    @Paul said:

    Hi Paul,

    I´d try loading a big preset like the Violin Solo Preset Level 2, with different Preload Settings, and then see how low you can go with your setup (play a few notes). 

    The Directory Manager shouldn´t lose the Preload Settings, though. Can you find out in which cases this happens?

    Best,
    Paul


  • I moved some more libraries over to the SSD drive and updated their location in the DM. But the Directory Manager has me stumped, but maybe it is working in a way I don't expect. I set the PRELOAD for libraries on my SSD drive at a low number (2048) and then I set the preload size for the libraries on my thunderbolt fast hard drive - a higher number (4096). I'm just using guess work. I think the default size is 16384. I read that in one of my manuals. I have saved my preset and then I close the Directory Manager. If I reopen it, the preload values are not displayed. MAybe this is normal? I can load my preload settings preset and the correct numbers are displayed in the right hand column. If I quit and reopen the DM the numbers are gone. Maybe they are saved in the background? So I tested the VEP by loading in the Cast Away rendering I used before, that Jay Bacal programmed. Lots of Dimension strings and a couple of solo instruments. Load time was vastly improved (about 5 minutes) and VEP didn't hang like it did before. This makes me think that the preload settings were working, even though not visible in the directory manager. All this to say that I'm really happy to see the sped up load time, but would love to know about my DM situation. FINALLY, the preload numbers seem to be fine. The only problem noted is that the solo oboe doesn't play immediately after a few bars of rests. It pops in late and then plays normally. I wonder if this is because I have the preload number too low, or if the buffer setting (512) in Digital Performer is the culprit. More experimentation continues...but things have improved significantly!!! Any comments or suggestions or clarifications will be gratefully received.

  • Hi,

    We checked on all our computers, no trouble with the Preload time on any system. The value should be displayed in the Directory Manager. 

    Please stick to the default value 16384 for all non-SSD drives. 

    Will do more tests tomorrow. 

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • As a fellow DP user, I thought I should mention something I have found. I am running DP's buffer at 256 and not experiencing any issues. My experiments with various DP buffer sizes and VSL preload sizes with Vienna Instrument Pro lead me to believe that there is little if any correlation. I believe that the reason your oboe did not play immediately was because the remainder of the samples still needed to be streamed. Once they loaded you were set. A slightly larger preload size may solve that specific issue. In any event, I do not think that DP's buffer setting was related to that in any way. I hope that is of some help/use to you.

  • Very helpful info. Thanks. I agree with your comment about streaming. I'm going to set the preload size higher for the oboe Thanks again.

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    Hi Paul

    What can I do to help you to debugg this problem.

    I have V5 on my MacBook and V6 on my Macpro

    Can you  give a link to the last DM 

    You could add it when you download VEP

    It will be great if your genius programmer could write a utility :

    1) to propose updates like the one of Arturia

    2) to check if all the samples bought are on disk

     

    Thanks in advance

    Cyril

    @Paul said:

    Hi,

    We checked on all our computers, no trouble with the Preload time on any system. The value should be displayed in the Directory Manager. 

    Please stick to the default value 16384 for all non-SSD drives. 

    Will do more tests tomorrow. 

    Best, 
    Paul


  • Hello Cyril, 

    The latest Directory Manager is always installed with the latest Vienna Instruments / PRO. 

    Additional software is not planned, but thanks for the input. 

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • To be sure, I re-downloaded VEP6 to be sure I was using the most recent Directory Manager. No change at my end. I am wondering if there might be some .plist preference I need to delete. Sometimes that can be an issue I think on a Mac. I'm travelling today so won't be able to try things out until later tonight or tomorrow.

    Thanks for sleuthing this at your end. I'm sure this will get figured out.

    Paul R


  • Hello Paul, 

    The Directory Manager is NOT installed with Vienna Ensemble PRO 6. 

    It is installed with Vienna INSTRUMENTS and Vienna Instruments PRO. 

    Best,
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • Hi Paul That was a typo on my part. I did re-download the VIP software, not VEP6. sorry for any confusion. Paul R

  • Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
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    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul

    Hello Paul

    It does not help

    Is it normal I have all those file .lockfile of 2011 ? (see screen shot)

    I have delete all VSL files pref

    Uninstall VE VI and MIR

    Re-install VE VI and MIR

    and when I re-open DM I have still some links to old files(see second screen shot)

    You will find 2 other screen copy :

    - on the right one with value in preload size

    - on the left when I close DM and re-open it after

     

    Best

     

    Cyril


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    Hi Paul

    No. Unfortunately it didn't change anything. And....I'm now on my main computer, not on my laptop (which I've been using for the past 5 weeks). I was hoping that I would get a different result by changing computers. I'm now on an iMac with 3.5 GHz Intel Core i7 processor. And I have 32 GB 1600 MHz DDR3 memory. Not sure that's pertinent, but I thought I'd pass it along.

    Interesting that running the Directory Manager after deleting the preferences did not create a new .plist file. Does that surprise you at all?

    I also have a com.vsl.vsldirs1.plist.lockfile in my preferences but it seems to be unimportant. It was last modified in 2012. I think I'd be safe to remove it, don't you?

    Further, after running the Directory Manager I ran VEP6 and then Digital Performer 9 and tried to load up the big file I've been using. VEP hung at 89% loaded and I had to force it to quit. Just not sure what to do next.

     

     

    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


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    Hello Daerp

    It is good to know that I am not the only one to have this problem

    I am downloading Xcode to analyse the Plist

    I will report back when I have finish (download is 1 hour)

    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


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    @Cyril said:

     

    Hello Daerp

    It is good to know that I am not the only one to have this problem

    I am downloading Xcode to analyse the Plist

    I will report back when I have finish (download is 1 hour)

     

    I have attached a screen copy where I have add the preload size :

    If you edit the file with Xcode it does not show the value that you have add

    Looks that the routine to store the preload buffer has disapear from the code

    I had a look with the 3 other files, did not seen any bufer size !

    Can you send us a DM that is working in your shop ?

    Best

     

    Cyril

     

    P.S. I have also test to add in DM only SE lib