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  • Operation Timed Out

    I just installed the VEP6 update released today on both of my Mac machines.  On both machines, I'm getting a screen with an exclamation mark that says, "Operation Timed Out."

    At first clicking the "OK" button did nothing, but then it finally went away.

    When I rebooted the computer and VEP 6 after installation, the update showing when VEP 6 loads is September 19, 2016 - not the actual new update.

    Any suggestions as to what might be happening and what to doi?

    Thanks!

    James


  • Hi, 

    Seems like a regression creeped in there with this update, will be fixed with the next one, available a little later today. 

    Sorry for the confusion. 

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support