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  4. Trying to input license for new VSL instrument on eLicenser

  • Trying to input license for new VSL instrument on eLicenser

    M
    M

    I am trying to input the license for a new VSL instrument so I can license the instrument to download. It says it cannot connect to the server even though I am connected fine to the internet. My firewall setting s are allowing the app but still no luck. I tried another computer, still no luck. Does anyone else have this issue ?

    Thanks,

    Mike
  • PaulP
    VSL Team
    PaulP

    Hi Mike, 

    Unfortunately the eLicenser Server seems to be down (really bad timing on a saturday night). I have already informed my colleagues at Steinberg and hope that they´ll have this fixed soon. 

    Thanks for your understanding and patience.

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support