Vienna Symphonic Library Forum
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  • Cannot connect to elicenser Server

    Hi,

    I tried to download a license from the elicense server onto my usb-key but it always hungs up with the error: "A communication problem occurred while accessing the license server."

    I already downloaded the latest version of eLC, restartet the PC (OSX) and tried it on a different PC (Windows) in a different Network (no firewall or proxy). A ping to licensetransfer.elicenser.net and mb.steinberg.net works fine.

    Any ideas? Is there a possiblility to check the server status?

    Thank you in advance!


  • Hi,

    I noticed on the Steinberg forums that they said the Server was down, and they were working to fix the problem.

    HTH, Ian


  • Hi, 

    That´s correct, we´re hoping that the server will be accessible very soon. 

    Thanks for your patience!

    Paul


    Paul Kopf Product Manager VSL
  • Thank's both of you! Hope it will be up again soon.

    Cheers, Jan