[SOLVED] Dimension Strings II not visible

[FaridIshak]

Hi There,

I got myself the Dimension Strings II (violin), I activated the licence, I downloaded it and installed it.

I went to the directory manager and scanned the folders.

But when I opened the standalone Vienna Instruments Pro or the plugin in cubase 8.5

the Dimension Strings II violin sordino is not there.

Do I need to have or do something extra?

 

Thanks in advance, Farid

[Bill]

You might need to update eLicencer.

[FaridIshak]

Thank's Bill,

I got the latest version of Elicense control center, still no DSII.

Thanks for the advice!

Warm regards, Farid

[Paul]

Hi,

Did you update the Vienna Instruments / PRO player yet?

New content also needs the latest software!

Best,
Paul

[FaridIshak]

Hi Paul,

I just downloaded the latest version and tried it out, but still no DSII,...

Thank you for the advice!

Warm regards, Farid

[Paul]

Hello Farid, 

Please send some screenshots of

- VI PRO with the Preset Browser open,

- the folder that contains your DS II samples (should  be *.dat files)

- your Directory Manager

-  your eLicenser Control Center that shows the license for DS II (called "Vienna Instruments 36" until the next eLicenser Update)

=> to support@vsl.co.at, I´ll take a look!

Thanks for your patience!

Best, 
Paul

[FaridIshak]

Thank you Paul, I just did.

Wr, Farid

[FaridIshak]

I have been looking totaly crossed eyed, they are there.

Again thanks for your help Paul!

Merry Christmas!

[jchuff2]

I'm having the same problem...

Would you mind sharing how you got your eyes uncrossed...I need to do that!

 

Thanks, Joe Huffman

[Paul]

Hi Joe, 

The files are called "con sordino" in the Browser, maybe that helps.

If you cannot see them, please send a screenshot to support@vsl.co.at

Best, 
Paul