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  • Not getting email telling me a thread has been replied to

    M
    M

    I no longer get email that tells me when someone replies to a thread I posted.  How can I fix this?

    Thanks,

    Mike
  • PaulP
    VSL Team
    PaulP

    Hello Mike, 

    I can see from the logs, that we have sent a notification email to "Michael C." at the following points in time:

    23.01.2015 19:48:26
    29.01.2015 19:21:23
    29.01.2015 19:23:23
    31.01.2015 12:41:08
    31.01.2015 12:50:26
    01.02.2015 01:04:42
    01.02.2015 10:31:51
    08.02.2015 10:08:51
    09.02.2015 01:08:26
    09.02.2015 03:48:41

     

    Could you please verify, if you have received any of these notifications? When did the error occur? Also, did you check your spam folder?

    Best, 
    Paul

    Paul Kopf Product Manager VSL