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  4. Cannot install new updates

  • Cannot install new updates

    S
    S

    Hello friends,

    it´s strange but I cannot install the newest Mac updates on my MacPro. Are they only for Yosemite?

    Kind regards

    Alfred
  • PaulP
    VSL Team
    PaulP

    Hi Alfred, 

    No, our software also works on older OS´s.
    I´ll need some more information there: Which OS are you trying to install which version of which software on?
    Also: Do you get any error messages? What doesn´t work?

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • D
    D
    last edited
    last edited

    I'm trying to install Vienna Imperial on my new Macbook Pro OSX 10.10.1 The installer fails during configuration with the message: The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

    Dave

    The problem is now resolved - thanks very much Paul 😊
  • S
    S

    Hi Paul,

    I have a mid 2010 12-core 2,66 Mac Pro with OSC 10.9.5 and tried to install thenewest version of: VI, Ensembe and MIR - but now I see they are already installed - anyway it´s strange. Because if you install them twice this sign never occurs: Installation fehlgeschlagen.