Vienna Symphonic Library Forum
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  • Cannot install new updates

    Hello friends,

    it´s strange but I cannot install the newest Mac updates on my MacPro. Are they only for Yosemite?

    Kind regards

    Alfred


  • Hi Alfred, 

    No, our software also works on older OS´s.
    I´ll need some more information there: Which OS are you trying to install which version of which software on?
    Also: Do you get any error messages? What doesn´t work?

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • last edited
    last edited

    I'm trying to install Vienna Imperial on my new Macbook Pro OSX 10.10.1 The installer fails during configuration with the message: The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

    Dave

    The problem is now resolved - thanks very much Paul 😊


  • Hi Paul,

    I have a mid 2010 12-core 2,66 Mac Pro with OSC 10.9.5 and tried to install thenewest version of: VI, Ensembe and MIR - but now I see they are already installed - anyway it´s strange. Because if you install them twice this sign never occurs: Installation fehlgeschlagen.