Vienna Symphonic Library Forum
Forum Statistics

200,700 users have contributed to 43,207 threads and 259,118 posts.

In the past 24 hours, we have 2 new thread(s), 5 new post(s) and 61 new user(s).

  1. Home
  2. Sample Libraries
  3. Vienna Instruments Libraries (legacy)
  4. The worst moment for downloading my new SE vol. 3

  • The worst moment for downloading my new SE vol. 3

    Fabio BiolcatiF
    Fabio BiolcatiF
    last edited
    last edited

    Gentlemen.

    I'm trying to downoload the product I just purchased, but when clicking on the downolad icon generates an error:

    The resource cannot be found.

    HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable.  Please review the following URL and make sure that it is spelled correctly. 

    Requested URL: /downloader.aspx

    I'm wondering if something has gone away in the process of website upgrading?

    Then, where are the tutorial videos located now?

    I can't find how to register my Vienna Key too… 😢

    Thank you

    VI Special Edition 1-3, Reaper, MuseScore 3, Notion 3 (collecting dust), vst flotsam and jetsam
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Fabio, 

    I will contact you via email and provide you with all necessary data!
    Sorry about the inconvenience, we have just updated our website 2 hours ago, and the databases are being connected as we speak!

    All Software Video Tutorials are available here. Click the small "i" to get to a chapter list, and click the white PLAY button to view the videos in Full HD 😊

    ViennaKey Registration will be added a little later. 
    Thanks for your understanding and patience, this is a huge transition for all of us!

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support