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  4. Incorrect purchase - how do i redeem licence

  • Incorrect purchase - how do i redeem licence

    I
    I

    Hi, I just accidentally purchased SE vol2 Brass+, instead of SE vol1 1 Brass+. I have been told by the retailer (Audiodeluxe) that i need to speak to VSL 'Unfortunately once a license has been issued we are unable to initiate a refund as the license is unusable. You will need to contact VSL directly and confirm they are willing to invalidate your license and issue us a replacement in order for us to be able to offer you a credit.'

    What do i need to do?
  • I
    I

    Contact VSL
  • DietzD
    VSL Team
    DietzD

    Dear IainPetrie,

    please get in contact with . The VSL sales team will gladly take care for your issue.

    Kind regards,

    /Dietz - Vienna Symphonic Library