Vienna Symphonic Library Forum
Forum Statistics

200,726 users have contributed to 43,209 threads and 259,123 posts.

In the past 24 hours, we have 3 new thread(s), 8 new post(s) and 56 new user(s).

  • Activation Code Misssing For "Vienna Special Edition" Box Version.....No Extended Lib...

    Hi Paul, I recently purchased the box version of Vienna Special Edition Vol.1. on the back of the box it says I have to unlock the extended library online. When I placed the numbers from the inside of the box into my user area, the only thing that was activated was the First Edition and not the Extended. I have no other codes in the box and nothing was sent to my email. What can be done from here? Thank you in advance, Frank

  • last edited
    last edited

    Hi Frank,

    Special Edition Volume 1 used to be called "Standard Library", SE Volume 2 used to be called "Extended Library".

    I assume that you have "only" purchased SE Volume 1, so you need to get SE Volume 2 additionally in order to unlock the additional content.

    Your receipt should show you what you have purchased exactly.

    If you have any specific questions, it´s best to discuss those via mail:

    Best,

    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support