Hi Paul,
I recently purchased the box version of Vienna Special Edition Vol.1. on the back of the box it says I have to unlock the extended library online. When I placed the numbers from the inside of the box into my user area, the only thing that was activated was the First Edition and not the Extended. I have no other codes in the box and nothing was sent to my email. What can be done from here?
Thank you in advance,
Frank
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Activation Code Misssing For "Vienna Special Edition" Box Version.....No Extended Lib...
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Hi Frank,
Special Edition Volume 1 used to be called "Standard Library", SE Volume 2 used to be called "Extended Library".
I assume that you have "only" purchased SE Volume 1, so you need to get SE Volume 2 additionally in order to unlock the additional content.
Your receipt should show you what you have purchased exactly.
If you have any specific questions, it´s best to discuss those via mail:
Best,
Paul
Paul Kopf Head of Product Marketing, Social Media and Support