Hi Andy thanks for the prompt reply.I did register the product.Attached is the confirmation .I had ordered by Mrs Karine Margron. Attached is the confirmation For human playback I imported the following F2009+VSL-SE_HumanPlayback From: "VIENNA SYMPHONIC LIBRARY" <support@vsl.co.at> Date: July 31, 2014 at 9:01:55 PM EDT To: "Emilie Martelly" <karinemargron@yahoo.com> Subject: VSL Order Confirmation Dear Emilie Martelly, Thank you for purchasing at the Vienna Symphonic Library Online Store! Special Edition Vol. 1 (V91-S1DWE-W36NU-SB21I) Activation code: 0240 80PJ LNTE DIXH DAKB PJ00 10A7 86C5 Special Edition USB Stick will be shipped to your registered address Post & Packaging USA, Canada and South America The total of EUR 360 for your Order (ID 169484) will be charged to your PayPal account. Please make sure that you have the latest eLicenser License Control Center installed http://www.elicenser.net/en/latest_downloads.html Launch the eLicenser Control Center, click on the button "Enter Activation Code" and paste your Activation Code into the dialog. The DOWNLOAD FILES for the sample content of your registered products are available in your USER AREA: .) Instruments Collections: http://www.vsl.co.at/en/68/375/589.vsl .) Special Editions: http://www.vsl.co.at/en/68/2219/1897.vsl .) Single Instruments: http://www.vsl.co.at/en/68/498/590.vsl Please download the latest VIENNA SOFTWARE and MANUALS here: http://www.vsl.co.at/en/68/428/1093.vsl and find VIDEO TUTORIALS available here: http://www.vsl.co.at/en/68/141/1524/243.vsl Kind regards, Your VIENNA SYMPHONIC LIBRARY Teamkarinemargron@yahoo.com>support@vsl.co.at>

Hi Andy I need to make a correction on my last message to you. My friend had used her maiden name (Emilie Martelly) when purchasing the product. I used the eLicenser to register the product I am using. Hope that help you in tracing the product. Thank you Julio

Hi Andy I did write a slur . but it is still not reading it . It will play legato if I put it manually . I tried to put it on pLeg manually before starting. It will jump on det by it self at start . I have to click it back to pLeg .Note that I dont have that problem with Orchestral Strings. I really dont understand. Thks a million for your help Julio

Hello Andy I need your help again. I had to reinstalled OS X in my machine. I have version 10.9.4 Consequently I had to reinstalled VSL. For some reason now I can get only Vienna instruments in Finale setup audio units instruments "Vienna ensemble" does not appear . I see it in the folder "Vienna Instruments ". I will appreciate your help Tks Julio

Hi Andi Thank you for your help.Everything is fine now Take care Julio

Hi Andi I am having a problem with VSL and I hope you can help me fix it Last night I work with a score and everything was fine But to night come to load it ...this message came up: This document has been saved on Windows to request an audio Unit instrument Plugin named:Vienna Ensemble on bank #2. On your current platform, this bank will not have a plugin loaded on it unless you choose one from the AU setup dialog. On device setup / Manage AU Plug ins I made sure that Vienna Ensemble is activated Also All strings were doing fine but now they only play détaché .Cant get them to play sostenuto at start. Thank you for your help Julio