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  4. [No more SOLVED] Cubase7 and vsl plugin :small bug graphic issue

  • [No more SOLVED] Cubase7 and vsl plugin :small bug graphic issue

    D
    D

    Hello,
     I often have a small bug graphic issue with vsl plugin in cubase 7.0.6 (windows) either in 64 or 32 bit: version in W7
    - insert for exemple the vsl equalizer in a track of audio in cubase channel : the slot became in blue (active)
    -now try to bypass it : click on the circle in the inserts channel insert at the left in cubase console channel (bypass Insert): the effect is bypassed but the slot stay in blue as if the effect is still active..so it give confusion
    - It's happen only with vsl plugin !!

     ( I tried to put an image jpg here but doesn't work ???!!)
  • DietzD
    VSL Team
    DietzD

    Please send screenshots and a reference to this forum thread to , and include system details like OS, CPU, RAM, hardware driver- and software-versions. VSL's support team will look into it ASAP.

    Thanks and kind regards,

    /Dietz - Vienna Symphonic Library
  • M
    M

    Latest update of Vienna Suite (1.5.1880) resolved this issue. Please make sure you are running the latest build, or download it from:

    http://www.vsl.co.at/en/68/428/425/213.htm
  • D
    D

    Hello Martin,

    Great thanks for your answer..

    how to edit the titlle with "solved"

    best regards

    DUp
  • D
    D

    Hello,

    No more solved:

     the problem come back ....Cubase 7.5.10 Build 152 (32bit) and Eq Vienna suite 5.1887 on Windows 7.

    Can you do something?

    besr regards

     Dup
  • DietzD
    VSL Team
    DietzD
    last edited
    last edited

    Hi Dup,

    the best way to handle this is to grab screenshots and send them to , together with as many technical detalls as possible (CPU, RAM, OS, audio system, softaware and driver versions, etc.). Ideally you would supply a step-by-step way to reproduce the issue.

    Thanks in advance,

    /Dietz - Vienna Symphonic Library
  • D
    D

    Hello,

     here is the jpg of the problem:

    https://app.box.com/s/6y8cc0b51ov3n8nbsm3f

    Best regards

    P.S How to post directly a jpg in this forum?

     Dup
  • D
    D

    Hello,

     Problem still with Cubase 7.5.3 on W7 both 32 and 64 bit,

     If you read all the topics you will see that the problem was solved one time but come back.

    I tried on another computer the problem is also herre

    BEst regards
  • PaulP
    VSL Team
    PaulP

    Hi Dup, 

    Which version of VS are you using?

    Best, 

    Paul

    Paul Kopf Product Manager VSL
  • D
    D

    Hello Paul,

    Thanks to answer and interest of my problem :

    The VS I use is version  5.1887 Mar 2014

    Best regards

    Dup
  • M
    M

    We have fixed this a while back, but didn't yet release an update. We plan on doing so asap, hopefully during next week.
  • D
    D

    Thanks super

    Best regards