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  4. Roompack 1 will not show up after roompack update

  • Roompack 1 will not show up after roompack update

    V
    V
    hi Guys, I installed the Roompack 1 update and updated the license and eLicensor.... the rooms do not show up and i can't seem to get it working. All seems to be in place.... any ideas?
  • DietzD
    VSL Team
    DietzD

    Sorry to ask the obvious: Did you just download or really _install_ the RoomPack?

    If so: Did you open MIR Pro's Preferences already, to check that the path to the folder containing the RoomPack data is set correctly?

    Kind regards,

    /Dietz - Vienna Symphonic Library
  • V
    V
    No problem, thanks for your help. I did actually install the roompack data.....and the path is correct BUT when I originally did the update back in May I did NOT get the updated roompack which I finally had time to install yesterday. Duh! I also must have downloaded the license in May because using the update activation email the elicense key says the license is already there. Best to re-install? The new roompack files have a different icon (like they have not ben assigned a file type) in the folder then the other existing Roompack 2 files (.exe) Thanks again
  • PaulP
    VSL Team
    PaulP

    Hi Vincent, 

    We´re having exactly the same conversation through support mails, let´s try to tackle this via , to avoid confusion [:)]

    Thanks, 

    Paul

    Paul Kopf Product Manager VSL