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  4. PT11 w/VEP crashes on exit
  • G
    G

    Here is the crash report.  Also sent to support as requested.

    Thanks

     Log Name:      Application
    Source:        Application Error
    Date:          2013-09-13 4:42:34 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      test
    Description:
    Faulting application name: ProTools.exe, version: 11.0.1.544, time stamp: 0x51cd882c
    Faulting module name: Vienna Ensemble Pro.aaxplugin_unloaded, version: 0.0.0.0, time stamp: 0x521727ea
    Exception code: 0xc0000005
    Fault offset: 0x000007fb4003b87e
    Faulting process id: 0x3bec
    Faulting application start time: 0x01ceb05cecda45bb
    Faulting application path: C:\Program Files\Avid\Pro Tools\ProTools.exe
    Faulting module path: Vienna Ensemble Pro.aaxplugin
    Report Id: 6f2d38d6-1c50-11e3-be8c-68172962638e
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-09-13T08:42:34.000000000Z" />
        <EventRecordID>4991</EventRecordID>
        <Channel>Application</Channel>
        <Computer>test</Computer>
        <Security />
      </System>
      <EventData>
        <Data>ProTools.exe</Data>
        <Data>11.0.1.544</Data>
        <Data>51cd882c</Data>
        <Data>Vienna Ensemble Pro.aaxplugin_unloaded</Data>
        <Data>0.0.0.0</Data>
        <Data>521727ea</Data>
        <Data>c0000005</Data>
        <Data>000007fb4003b87e</Data>
        <Data>3bec</Data>
        <Data>01ceb05cecda45bb</Data>
        <Data>C:\Program Files\Avid\Pro Tools\ProTools.exe</Data>
        <Data>Vienna Ensemble Pro.aaxplugin</Data>
        <Data>6f2d38d6-1c50-11e3-be8c-68172962638e</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>
  • G
    G
    last edited
    last edited

    @Paul said:

    Hi goodplayer,

    Please send a crash report to , our developers will have a look.

     Best,

    Paul

     

    Further to my crash dump that I sent earlier, I did some more  testing with more insight into pt 11 crash/hang problem with VEP.

    Further testing revealed that protools 11 (ver 11.01) will only crash/hang upon exit if VEP has been INSERTED as an AAX64 plug-in in protools atleast once, regardless of whether that protools session is saved or not.   And, protools will also crash/hang even if VEP is REMOVED before exiting protools. 

    And further, protools 11 does NOT crash/hang upon exit from a session into which VEP has never ever been inserted as a plug-in insert.  Protools will EXIT NORMAL  each time.  Also tried this with protools songs containing few tracks and with over 50 tracks fully loaded with stock protools 11 effects, instruments, etc.  And each time protools exit was normal.

    Here is what I think.  My understanding could also be incorrect.  It seems to me that VEP as an AAX plug-in once inserted into protools, leaves something in protools (regardless of whether the song/session is saved or not), causing exit of protools abnormal.  That is my two cents worth.

    I hope this helps for a fix in some way.