Vienna Symphonic Library Forum
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  • Hi Albert,

    No problem. Of course something unexpected happened when I placed the order for you. Just resent it, should work now!

    Sorry for the confusion!

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul, I reveived the VE Pro Download, but no license key to run the program!

     

     

    Cheers,

    Albert


  • Hello Albert, 

    Did you check your SPAM Folder? The mail was sent on August 21st. 

    If you cannot find it, please contact support@vsl.co.at (as with all specific requests). 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul!

    I see you've been very kind to help a lot of folks on here. I just received my ViennaKey and registered it on my account. I'm also interested in the VEP 5 for Mac, but want to try it before making the final purchase. Thanks in advance for your help!

    David


  • Hi David, 

    Just sent you a demo license for VE PRO (instructions see above). 

    The best way to contact us directly is to write to support@vsl.co.at

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • I bought the vienna key and want to demo the vep5, but I didn't get an activation code throught the elicenser app, and cannot try the vep5 demo- the reason i bought the usb licenser in the first place.

    I have emailed your support, and would really like to try and buy.


  • Just for the sake of completeness: We have also answered your request :)


    Paul Kopf Product Manager VSL
  • Hi,

    Does iLock work as an eLicenser for Vienna Symphonic Library products?

    Regards,

    Colin


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    Hello PoerteousMedia,

    iLok will not work with our products.

    You will need a ViennaKey to store your licenses on:

    Alternatively, you can also use a Steinberg or Arturia Key, if you have one or can get one faster (they are usually available in music stores, and it´s the same copy protection system, "eLicenser").

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • No.

    But a Steinberg Key will work.


  • Hello,

    Could I please have a demo of VE PRO?

    I would like to be sure it works with my set-up before buy it.
    I have a e-licenser from my cubase & arturia soft.

    Many thanks !!
    Max


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    Hi,

    As written in the previous posts, please also register your ViennaKey / eLicenser key and then contact us at support@vsl.co.at

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

    I have just registered my Steinberg key on the product registration code and would appreciate if I could also get a copy of the VE Pro demo to try before I bring PC slaves into the picture.

     

    Thank you and kindest regards!

    Mark


  • Hi Mark, 

    Please send a quick email with this information to support@vsl.co.at

    Thanks, 
    Paul


    Paul Kopf Product Manager VSL
  • I have registerd my Key 1470975-4984DC would like to Demo Vienna Pro

    Rob Moss

    mossrob@pacbell.net


  • Hi Robert, 

    You did the right thing and contacted support@vsl.co.at with this request - Well done!

    I have just answered your email! 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul, is it possible to get a Demo D/L of VIENNA ENSEMBLE PRO 5?

    I have an eLicense USB registered in my account. 

    Thanks you,

    Stan


  • Hi Stan, 

    Yes, that´s possible, please contact support@vsl.co.at with your request. 

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • You are not eligible to buy a Demo Product
    I have been told that VE PRO is the best most recent way to host my vst.

    I am using ILOK license manager or the original ilok key. This is all I have.

    I would like to try this can you please assist me?

    Thank you

     

    Rae LOng


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    Hi Rae,

    I have answered your mail to support.

    Short answer: You will need an eLicenser key registered on your account, iLok will not work with our products.

    As soon as such an eLicenser key is registered, please contact us at support@vsl.co.at

    Best,
    Paul


    Paul Kopf Product Manager VSL