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  4. Vienna Ensemble will not even open

  • Vienna Ensemble will not even open

    B
    B
    The splash page comes up and then crashes after 1-2 seconds. Any ideas what can be causing this? This is the standalone app. os x 10.7.5
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi brobawesome,

    I assume you are using the latest version of VE PRO 5 and the eLCC software, and of course your license has been downloaded to your ViennaKey.

    Thanks for a quick confirmation!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • B
    B
    Sorry for the late reply, but its actually the non pro version. The free one that comes with the libraries. I tried both the 64 bit and 32 bit version with same results.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    Please send the crash report (as a text file) to , we´ll take a look.

    I still assume that you are using the latest available version of VI and VE.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support