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  • Library installer

    F
    F
    I have probelms installing SE Brass Basic. I have downloaded the files. When I start library installer, I choose the package.info as wanted (the .cab files are in the same folder). The next window reminds me that a license should for the product is supposed to be on a license key. I confirm by OK and nothing happens. I have the latest eLicenser. the latest Vienna software. Windows 8, Firewall deactivated, and of couse the license on my USB-Dongle. The only thing is, that a license vor SE Brass Basic is requestet. In the License Controll center it says SE-Vol-1 Brass. I had succesfully installed this on another computer (Windows Vista). That wasn't a problem there. Could anyone please help me?
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi flokoloss,

    I checked your licenses, they are all on one key (you moved them around a bit).

    Did you also update the eLCC software and the latest VSL Software?

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support