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  • How Long does it take for VSL to reply?

    D
    D
    I recently purchased my first VSL product, it was delivered tuesday, tuesday (30th Nov 2012), I discovered a problem, and sent 2 emails that day. Still no reply... Any got information?
  • PaulP
    VSL Team
    PaulP

    Hello Davide, 

    We are doing our best to answer within 24 hours. As we are now at the end of the Student Discount month, it´s really busy for our sales team. Today is also a holiday. 

    But I just checked, we have received your mail and I´m sure that our Sales team will contact you soon!

    Thanks for your understanding!

    Best, 

    Paul

    Paul Kopf Product Manager VSL
  • D
    D
    Thanks Paul for your message. It's good to know, I wasn't aware about the holiday. I look forward to hearing from your sales team. Thanks, Davide