Vienna Symphonic Library Forum
Forum Statistics

194,086 users have contributed to 42,911 threads and 257,914 posts.

In the past 24 hours, we have 6 new thread(s), 22 new post(s) and 82 new user(s).

  1. Home
  2. Website
  3. Will I get an order-of-confirmation mail for educator's discount ?

  • Will I get an order-of-confirmation mail for educator's discount ?

    O
    O
    I have just purchased Woodwind II and Brass II from VSL website and also uploaded my teacher certificate on October 19, but the order of confirmation I got is still the original price. According to VSL website, it requires one business day to process the purchase, but in fact I got my activation code immediately after placing the order and charged the original price, not discounted price. I am afraid the system have ignored my request for discounted price. I don't know if VSL will notify me later about how much they actually charge later ? Thanks.
  • PaulP
    VSL Team
    PaulP

    Hello ondine, 

    your received an automatic confirmation that your payment is confirmed, and since we are looking at all certificates, it takes a little more time to apply the discount. 

    You can always contact  , if you have additional questions. It´s quite busy now, and your patience will pay off!

    Best, 

    Paul

    Paul Kopf Product Manager VSL