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  • Can't download Vienna Instruments

    U
    U
    I just bought my first product here, the Special Edition Vol. 2 Strings (orderID 120517) but can't download the Vienna Player or the Vienna Ensemble. I've downloaded, installed and registered the instrument files without problem but when I go to the Software section of the User Area it says, both under Vienna Player and Vienna Ensemble: "There are no files available for your registered products in this category." What have I missed? Thanks, Martin
  • PaulP
    VSL Team
    PaulP

    Hi Martin, 

    We´re already looking into this, probably just a missing linked file. 

    Meanwhile, I have sent you the direct links as a reply to your mail to our Support mail. 

    Best, 

    Paul

    Paul Kopf Product Manager VSL