Hi I'm new to this forum.
I've made an absolute rookie error and purchased Special Edition Vol 1 PLUS thinking that it was a bundle with Special Edition Vol 1. Massive stupidity on my part. I have not fully downloaded any of the articulations yet, but I have registered by Steinberg Key (that I am putting the licence on) and the products. Is there any chance Vienna will give me a refund so I can purchase Special Edition Vol. 1? Alternatively could they offer the Special Edition Vol 1 on top of what I have bought at the bundle offer price?
I appreciate that this was a massive stupid error on my part but was wondering if anyone knew how strict Vienna are with refunds, and if any of the above options were possible. I have emailed support and am awaiting a reply.
Thanks!
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