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  4. VE PRO 4 installation failed

  • VE PRO 4 installation failed

    M
    M

    HI,

    I can't install the latest VE PRO 4.1 (9753).

    Every time I try to install the The Installation failed appears. "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance"

    I'm on a Mac Pro, the elicenser is updated, I've repair permissions a few times with no luck.

    Need some help.

    Regards,

    Marco Bernardo
  • C
    C

    have you looked at elicenser.app? ie., maybe it's not agreeing with your dongle.
  • M
    M

    Civilization 3, yes, i've checked with the app elicenser, the licenses are there.

    I've notice that the red light from my elicenser is kind of dimming in and out... 

    HELP, anyone?

    Regards,

    Marco Bernardo
  • C
    C

    Yeah, I suspect the key itself. If I were you I'd get a new one.
  • M
    M

    Is not the key, I've tried installing in another computer, and it was ok!

    VEP4 pro opens withou any issue.

    Thanks for your time Civ3

    I have copy all the files from the other computer and everything is working.

    I still get the error if I try to install. Weird!

    Marco Bernardo
  • C
    C

    could be the particular USB port then?
  • M
    M

    I doubt it!

    I have tried all usb ports.

    Is working now.

    Instead of installing in the macpro, i've installed in my macbook, then transfer the VSL files to my main Mac Pro.

    Library/Application Support/VSL

    Library/Application Support/Digidesign/Plug-Ins

    Library/Application Support/Audio/Plugins

    Applications/Vienna Ensemble Pro.