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  4. Moving licenses in eLicenser

  • Moving licenses in eLicenser

    skramS
    skramS

    Hi,

    - I accidentally downloaded two licences to the wrong dongle, but I can´t drag them over to the other one from within eLicence.. I have tried both from the dongle itselt and from the list of all licences.

    Any ideas?

    Henrik
  • skramS
    skramS

    ... the ones I am trying to move is:  Woodwind I - Woodwind II  - Brass I

    Has it to do with these being Collection Licenses?

    h
  • PaulP
    VSL Team
    PaulP

    Hi skram, 

    The licenses do not matter. 

    Are you using the latest eLCC? Do you get any error messages?

    You can always send some screenshots to , so we can see what you see. 

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • skramS
    skramS

    Hi Paul,

    no, there´s no error message, I have the latest version and have performed Maintenance task with no problems reported. Not much to send you then really..
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Please just send me the screenshot or at least the key numbers, so that I can check what´s going on. 

    Any NFR-Keys or anything special involved? As you see, it makes sense to discuss this via email.

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • marnixM
    VSL Team
    marnixM

    Hi skram, 

     

    Please make sure no application relying on the eLCC is running, before you attempt to transfer the licenses!

     

    Best, Marnix