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  4. [SOLVED] Problem with eLicenser - Demo Vienna Suite

  • [SOLVED] Problem with eLicenser - Demo Vienna Suite

    C
    C

    Hello, I have installed the Vienna Suite demo and the eLicenser Control Center. After entering the Activation Code, I always have the message: "There is no eLicenser connected to your computer on which you could download your licence. Please connect an appropriated USB-eLicenser." (NB: it is a "very" free translation of the french version ;) !) Does anybody know what should I do to remove the problem?? Thanks in advance! Coco
  • D
    D

     Have you plugged the dongle into a USB port?

    DG
  • DietzD
    VSL Team
    DietzD
    last edited
    last edited

    @Coboune said:

    Hello, I have installed the Vienna Suite demo and the eLicenser Control Center. After entering the Activation Code, I always have the message: "There is no eLicenser connected to your computer on which you could download your licence. Please connect an appropriated USB-eLicenser." (NB: it is a "very" free translation of the french version 😉 !) Does anybody know what should I do to remove the problem?? Thanks in advance! Coco

    Welcome Coboune ,

    thanks for your interest in Vienna Suite!

    Like DG pointed out already, there must be a valid demo license available on any kind of eLicenser (Vienna Key, Steinberg, Arturia ...) to use our plugins.

    If you encounter any other problems, please don't hestitate to get in contact with .

    Kind regards,

    /Dietz - Vienna Symphonic Library
  • C
    C
    I thought it was a "soft" dongle... Anyway, I've got an hold "Cubase Sx" dongle, I'm sure it will work! Thank you very much for your quick help. Coco