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  • eLicense communication problems!

    R
    R
    I've been using VSL Cube for a number of months with no problems. But after trying to perform maintenance on the eLicense I get a pop-up that tells me "a communication problem occurred while accessing the server". I downloaded the latest up-date, and still get this pop-up. Because of this, VSL is useless! No patches are available in stand-alone or as a plug-in. If anyone has ANY suggestions I would certainly appreciate it!! Thanks, Bill
  • PaulP
    VSL Team
    PaulP

    Hello Rustyman, 

    Could be that this was a short glitch on the server. If the problem is still there, please contact our support team at and include a screenshot of your eLCC GUI. 

    Best, 

    Paul

    Paul Kopf Product Manager VSL