Vienna Symphonic Library Forum
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  • Hi, Stefan, I read your post, but when I try to purchase Special Edition Bundle ($840), and the Extended Library for Plus Edition ($465), the total amount would be $1305. How can I get the discount price of USD 1160 ? Besides, will VSL charge shipping fees for international shipping in this case ? Please reply. Thanks.

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    Hi Ondine,

    The US-$ prices you mentioned are not correct, I just checked them. Where did you get these prices from?

    The Special Edition Bundle Standard Library costs $745, and the Special Edition PLUS Extended Library costs $415, adding up to a total of $1,160...

    To get this price, please order the Special Edition Bundle Standard Library in a first step. After you received and registered it, purchase the Special Edition PLUS Extended Libraryand register it. Lastly write an email to and we'll unlock the Special Edition Extended Library (value $475) for you.

    Best,

    Stefan


  • The price on the main page still shows the wrong price. But I use the browser on Mac to see the US currency on another link. However, the problem is that it is approaching the end of January. Even if I order Special Edition Bundle Standard Library, it will take at least one week to receive the DVDs. Then when I can purchase special edition plus extended library, it is already past the deadline. There seems to be no way to get the discount at this time now. sigh~

  • The price on the main page still shows the wrong price. But I use the browser on Mac to see the US currency on another link. However, the problem is that it is approaching the end of January. Even if I order Special Edition Bundle Standard Library, it will take at least one week to receive the DVDs. Then when I can purchase special edition plus extended library, it is already past the deadline. There seems to be no way to get the discount at this time now. sigh~ PS: If I purchase solo strings I first, will there be discount for special edition orchestra ?

  • Hello ondine, 

    The prices Stefan mentioned are correct. Please erase the cache in your browser or maybe use a different browser. 

    Our website is definitely up to date. 

    As you are ordering from Taiwan, please contact our sales team at  and we´ll find a solution. 

    Regarding the discount: You should order the Solo Strings AFTER you have registered the Special Edition, as there is only an upgrade discount (the other way around would be a "downgrade" and you will not receive a discount).

    Best, 

    Paul 


    Paul Kopf Head of Product Marketing, Social Media and Support
  • I actually sent my email a few days ago to sales@vsl.co.at, but never get any response.

  • Hi ondine,

    Your email ended up on our spam folder, sorry about that.

    I'll reply to you via email in a minute. [:)]

    Best,

    Stefan


  • Hi, Stefen I just sent you another email asking about the way to purchase the bundle and plus extended together in time through your website in case the retailer in US have some problem on their purchase system. Please reply my email. Thanks.

  • Hi Stefan, I finally received my purchase of Vienna Instrument DVD of which I placed the order by the end of January with at the price of over 1100 US dollars. Please check your email for the invoice and my request for Extended library for Special Edition Standard. Thank you so much.

  • Hi Ondine,

    Thank you for your purchase!
    I'm afraid that we haven't received your email - can you send it again to ?

    Many thanks,

    Stefan


  • In case you miss my previous email, I just sent the receipt again for requesting free Extended Library of Special Edition Standard. I place my order on January 30, but Audiomidi (www.audiomidi.com) postpone the shipping for some reason. Therefore, you will see the Order dated January 30, but the Invoice dated Feb 23. I have contacted both Audiomidi and VSL sales before I place my order. They both said I am qualified for the free library as long as I place my order before the end of January, so I made the purchase. Since the "invoice" from AudioMIDI only show the shipping date, but they did send me an Email Receipt. There is also a scanned copy of order. Both the receipt and order are dated on January 30. I hope this won't confuse you. I have not yet got any response from VSL after I sent all these attachments in previous mail. Please do let me know what is going on right now. Thank you so much.