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  4. eLicensor Control software Errors

  • eLicensor Control software Errors

    N
    N
    Just bought Vienna Instruments Special Edition plus a Vienna Key. Am having an extremely frustrating time trying to download my licenses to the ViennaKey. I have installed the latest Mac OS version (6.3.4.2084) of eLicensor Control software. I'm running Mac OS X 10.5.7 (PowerPC G5). On launching eLicensor Control (with my ViennaKey plugged in) I get this error:

       eLicenser Control - Error
       Application 'LCC2' has caused the following error:
       ???
    It then recommends I run the Online Synchronization and Maintenance. On doing so I get a further series of errors:

       (steps 1, 2, 3):
       eLicenser Control - Error
       Application 'LCC2' has caused the following error:
       ???

       (step 4 twice, 5):
       eLicenser Control - Error
       Application 'LCC2:exclusive' has caused the following error:
       ???

       Cleaning up eLicenser Memory
       An error occurred while accessing the eLicenser(s).
       Click 'OK' to proceed with further maintenance tasks,
       or click 'Cancel' to stop the maintenance procedure.
    At the end of it, the results were:
       Steps: 1-3, 5-6: OK
       Step: 4: FAILED
    On attempting to enter an activation code, I get an error:
       eLicenser Control - Error
       Application 'LCC2:exclusive' has caused the following error:
       Materializing failed.

    Perhaps this behavior is indicative of a known issue? If anyone can help me solve this I'd much appreciate it!
  • S
    S

    Did you ever get an answer to your post?  I am having similar problems now, though I've used Vienna Key/VSL SE for a few years.