Vienna Symphonic Library Forum
Forum Statistics

200,954 users have contributed to 43,220 threads and 259,157 posts.

In the past 24 hours, we have 4 new thread(s), 10 new post(s) and 67 new user(s).

  1. Home
  2. Software
  3. Vienna Instruments Pro (legacy)
  4. Can't downlaod license to e licenser

  • Can't downlaod license to e licenser

    A
    A
    Hi. For some reason every time I try and download my activation code to my dongle it says that my time and time zone settings seem to be different/incorrect and won't complete the activation. Could anybody help please. thanks
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hello Arwyn,

    The time zone settings need to be correct to download a license, that´s correct. I just checked and it seems like this already worked for your VE PRO 4 license, a few days ago... What changed since then?

    Apart from checking the time zone settings, also make sure that you are using the latest version of the eLicenser Control Center!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support