Vienna Symphonic Library Forum
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  3. Vienna Instruments Pro (legacy)
  4. Updated, now instruments won't load
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi guys,

    Please install the latest VI PRO again, and it will appear in VE PRO!

    VI PRO now needs to be installed separately to show up in VE PRO, that´s all.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • D
    D
    Hi Paul, Thanks for your reply but the issue doesn't involve VIPro. It involves Vienna Instruments and Vienna Ensemble v4. Cubase sequences with patches saved in v2. don't show up in v.4. Is there a fix or workaround? Thanks, Dino
  • M
    M
    I just updated my VI Pro to 2 - now it does not work in VE Pro - only as a separate vst in my host, which is no good for my slave, and not too cool for the host either. I have not updated VE Pro to 5 - do I need to ? thanks, Mike
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Mike,

    Please get the latest version of VE PRO 4, then install the latest version of VI PRO 2.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hello Dino,

    Did you also install the latest version of VE? That should make it work!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • D
    D
    Hi Paul, Yes, everything is up to date now. As mentioned, if I resave a Cubase sequence now I'm good to go. It's only when I open a past project saved with v.2 of V.Instr and V.Ens that there is a problem. Thanks!
  • M
    M
    Hi Paul, Thanks very much, that has worked for me. Best wishes, Mike
  • PaulP
    VSL Team
    PaulP

    Hi Dinosound, 

    I cannot reproduce this here at the moment. Would you like to send one of these "older" Cubase projects to , so that I can take a look?

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S
    Hi Paul. Im on Logic 9 here and still having problems. You said to dowload VI Pro but when I go to the dowload page I only have links to the manuals etc not the application. Now when I load a Logic song that had an instance of VE Pro loaded the VE Pro Server jumps in the dock and I get : eLicenser Control - Error Attention. If you cancel this operation the application might crash This message flickers on and off like mad. I have downloaded the latest elicenser control software but when I update it hangs and then comes up with the message : Updating eLicenser License Database A Commuinication problem occured while accessing the license server. Please try again after downloading and installing the latest version of the eLicenser Control software from or contact your software vendor's support department in case the problem persists.
  • PaulP
    VSL Team
    PaulP

    Hello Steffrhys, 

    Please include a little more information, like your OS, your computer specs....

    You have not purchased VI PRO yet, and you don´t have a demo license, which is why you don´t see the software in your User Area. 

    I´m afraid that the different topics get a bit mixed up here. The best idea is to contact us directly at , with as much information as you can give (screenshots, ways to reproduce any behaviour, and some thing you may have tried already to fix the problem). 

    Thanks,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support