Vienna Symphonic Library Forum
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  • [SOLVED] eLicenser error

    Hi, I updated eLicenser prior to downloading my new purchases. The first new instrument - Soprano Sax -   has been 'accepted', but on the second (Clarinet in Eb) I got these error notices.

    I've also noticed that the eLicencer Database update hasn't included the Clarinet in Eb, although I previously had the Standard library.

    For the sake of clarity, I've posted  screen shots on Flickr: Here are the links:

    Can you please advise me.  Thanks,  Kay

  • Hi Kay, 

    I´d install the latest eLCC again, then restart the computer and click "Maintenance" again. Hope that does the trick. 

    Otherwise, please contact our Support team. 



    Paul Kopf Product Manager VSL
  • Hi Paul,

    Thanks - that worked a treat !