Vienna Symphonic Library Forum
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  • [SOLVED] eLicenser error

    Hi, I updated eLicenser prior to downloading my new purchases. The first new instrument - Soprano Sax -   has been 'accepted', but on the second (Clarinet in Eb) I got these error notices.

    I've also noticed that the eLicencer Database update hasn't included the Clarinet in Eb, although I previously had the Standard library.

    For the sake of clarity, I've posted  screen shots on Flickr: Here are the links:

    http://www.flickr.com/photos/greenmusic/6354482835/

    http://www.flickr.com/photos/greenmusic/6354482687/

    http://www.flickr.com/photos/greenmusic/6354483101/

    http://www.flickr.com/photos/greenmusic/6354482499/

    Can you please advise me.  Thanks,  Kay


  • Hi Kay, 

    I´d install the latest eLCC again, then restart the computer and click "Maintenance" again. Hope that does the trick. 

    Otherwise, please contact our Support team. 

    Thanks, 

    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

    Thanks - that worked a treat !

    Kay.