Vienna Symphonic Library Forum
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  • Library installer crashing on mac

    I'm trying to install special edition on my mac. I've  downloaded  and installed the latest  revs of VI and VE.  When i run VI Library installer and select the package.info from dvd1, the app quits. I've rebooted and tryed again with the same results. Help!

    Armando

     Model Name: Mac Pro

      Processor Name: 6-Core Intel Xeon

      Processor Speed: 2.66 GHz

      Number of Processors: 2

      Total Number of Cores: 12

      L2 Cache (per Core): 256 KB

      L3 Cache (per Processor): 12 MB

      Memory: 12 GB

    Software  Mac OS X Lion 10.7 (11A511)


  • Hi Armando,

     

    Thanks for reporting - we indeed discovered an issue with our Library Installers under MacOS 10.7 and our development team is already coming up with a fix, which will be released any moment!

     

    Thank you for your patience - I also replied to your support request by email.

     

    Best, Marnix


  • Just a little 'me too' notice. Just realized I can't install Dimension Brass on my brand new iMac... So, I'll have to wait, right?

  • Hi syeo66, 

    We hope that we can release the update within the next days. Alternatively, you can always install on a different system, copy the data and assign it in the Directory Manager manually. 

    Thanks for your patience!

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • So, did this get fixed? I'm having the same crash. Where can we find an updated library installer?

  • last edited
    last edited

    Hi jpiscitello,

    Yes, of course it´s fixed [:)]

    All software updates can be found here.

    While you´re at it, it´s a good idea to update your eLCC software as well.

    Best,

    Paul


    Paul Kopf Product Manager VSL