Vienna Symphonic Library Forum
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  • Need to vent

    Why is it that VSL just works but I can't even make music becuase of EWQL?

    I just got told I'd be deleted if I didn't shut up, by admin, but my concerns were legit, EW blowing up etc. And no accesss to my libraries.

    Very angry, not at VSL, but in general. Would I be better to nix EW samples? I NEED EWQLSC, otherwise, adios!


  • What is your your problem with EWQLSC

    I have it working in Logic with a full VE PRO SERVER that has a full orchestra ?


  • Hi Cyril, no issue with SC per se, it's beautiful actually. But in trying to install the expansion pack for StormDrum 2, it left all of my EW samples unloadable. I've had issues with this (SD2) on both my Mac and now my new PC, but EW said it works on 10,000s of users' computers, so it must be my fault. 

    I've solved the issue by uninstalling the expansion pack, uninstalling and reinstalling Play. Everything is working in VEP now, including EWQLSC thank God(!) so I can spend my week off (on holidays to write, yay!) actually making music, rather than installing/fixing things.

    I'll consider the expansion pack a write-off and move on lol...I know when I'm licked:)

    Shawn


  • Well I'm happy finally, spent time on the phone with support. They sent me a key that needed to be put into a hidden folder. Glad this wasn't my fault. I'm usually pretty good at this. But the general attitude, "It must be your fault and stop saying bad things or we will delete your account" really is not very customer oriented. We all make mistakes, user error etc., not reading the manual, but when something really is the company's fault, they should own up to it - immediately, not weeks later after trying to make you look like an idiot when you've clearly done your due diligence as a customer.

    Oh well, time finally to make music for the next 7 days on my vacation, wee!:)