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  3. Am I downloading the eLicenser wrong?

  • Am I downloading the eLicenser wrong?

    L
    L
    I went to the eLC website to download the programme for Mac, but the thing is after I download it and I type "eLicenser" nothing shows up! I've tried to figure it out sooo many times already, and it's stressing me out. I tried to download the most recent update, as well as trying a previous version and neither of them work! Also, my Mac isn't recognising my eLicenser USB. HELP!!!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi lwdixon, 

    Please tell us a bit more about your OS and computer. Are you sure you are downloading and installing the right program?

    @lwdixon said:

    Also, my Mac isn't recognising my eLicenser USB

    May I ask, how you can tell, if the eLicenser Control Center doesn´t open? Did you try with different USB ports?

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • L
    L
    Nevermind, I was able to download it and everything correctly! Thanks anyway! :) Best, Larry WD